About Us:

Toll Free:  (800) 597-0172

MyHeatingPads.com

DBA Jade Enterprises

3804 39th Ave W

Bradenton, FL, 34205

This is a mailing address only - Not a retail store.

About Privacy:

MyHeatingPads.com is highly sensitive to the privacy interests of consumers and believe that the protection of those interests is one of its most significant responsibilities. In acknowledgment of its obligations, MyHeatingPads.com has adopted the following Privacy Policy applicable to information about consumers that it acquires in the course of its business:
1.    Acquisition of Information. We do not acquire any more information about consumers than is required by law or is otherwise necessary to provide a high level of service efficiently and securely.
2.    Security Measures. We make access to privacy-sensitive information subject to rigorous procedural and technological controls, consistent with legal requirements and the demands of customer service.
3.    Disclosure to Third Parties. We will provide individually-identifiable information about consumers to third parties only if we are compelled to do so by order of a duly-empowered governmental authority, we have the express permission of the consumer, or it is necessary to process transactions and provide our services.
4.    Privacy and Our Business Partners. When we make our technology or services available to business partners, we will not share with them any more consumer information than is necessary, and we will make every reasonable effort to assure, by contract or otherwise, that they use our technology and services in a manner that is consistent with this Privacy Policy.
Questions. If you have questions about this privacy policy, please Contact Us using the form above.

About Guarantee:

All Thermotex Heating Pads carry a one year warranty on parts and labor. 30 Day Money Back Guarantee: It is our intention to provide Thermotex therapy products to persons with a sincere desire to reduce or eliminate pain from a variety of ailments and are willing to participate in their own well being. It is our expectation, based on extensive research and customer satisfaction, that you will experience relief from your pain if used according to directions for 30 minutes per day for 30 days. Although many people experience immediate or very quick relief, many long term injuries and ailments take more time. If, after 30 days of use, you are not happy with the product, simply call us at 800-597-0172 and we will provide you with a Return Authorization Number. Once the Infrared Pad has been returned with the RA # in or on the box, we will refund your total purchase cost. Refunds will not be granted for any pads returned without a return authorization number.

About Shipping:

We only accept orders being shipped to the United States and Canada.

Shipping Rates are:
$.01 To  $90.00	$90.01 to $190.00	$190.00 to $249.99	$250.00 and Up
Free Shipping	Free Shipping	Free Shipping	Free Shipping

 

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